TERMS OF SERVICE
Visual Concepts & Design Ltd. reserves the right to modify these terms of service at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately following the posting of the revised terms of service on the visualconceptsevents.om websites.
Visual Concepts & Design Ltd. will, clearly outline deadline dates that refunds will be honored on the event contract. Please refer to this document.
If the refund is approved, the requested transaction is refunded back to the customer who we received the payment from. A refund will also result in a cancellation in the event that this is for an event.
There are no refunds on services that include one on one time or technical assistance. Contracts cannot be canceled for one on one services, and no refunds will be granted.
RENTAL & DELIVERY POLICY
Rental products and components of contracted events will be delivered by Visual Concepts & Design Ltd if arranged prior to the date. If the customer (you) are picking up and returning the rented items, any damage to the items will be billed back to the held credit card and charged at a retail replacement cost.
Visual Concepts & Design Ltd. reserve the right to report any damage to rental items within 48 hours of return to our warehouse.
At times Visual Concepts & Design Ltd. may partner up with other businesses to jointly deliver an event. Our Terms & Conditions apply to the contract with Visual Concepts & Design Ltd. If a separate agreement is entered into with other suppliers by the client, please refer to their policies.